Acquire connector for Okou
Connect your Acquire workspace to manage customer support cases, messages, notes, contacts, companies, and account metadata.
Communication · Workspace API Key
Use Acquire in Okou
Acquire customer support API for cases, conversations, messages, notes, contacts, companies, agents, roles, departments, and custom attributes.
Once connected, supported Acquire actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Acquire
- Read Acquire cases and case lists.
- Read Acquire case messages and message lists.
- Read Acquire notes and their messages.
- Read, list, and search Acquire contacts.
- Read Acquire account users.
- Create and close Acquire cases.
- Send chat messages through Acquire.
- Create Acquire notes and add note messages.
How the Acquire connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Acquire
Choose Workspace API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Acquire securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Workspace API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Acquire connector questions
- What can Okou do with Acquire?
- Connect your Acquire workspace to manage customer support cases, messages, notes, contacts, companies, and account metadata. Documented actions include: Read Acquire cases and case lists. Read Acquire case messages and message lists.
- How do I connect Acquire to Okou?
- Connect Acquire using Workspace API Key. The connection controls which supported actions a workflow can use.
- Can Acquire run in an automated workflow?
- Yes. After it is connected, supported Acquire actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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