CallMiner connector for Okou
Connect CallMiner to inspect ingestion metadata and submit text transcripts to the Eureka conversation analytics platform.
Data & infrastructure · OAuth Access Token
Use CallMiner in Okou
Use CallMiner's Eureka ingestion API to read tenant metadata configuration and submit text transcripts with metadata.
Once connected, supported CallMiner actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with CallMiner
- Read the CallMiner ingestion metadata configuration for the connected Eureka tenant.
- Submit text transcripts and metadata to CallMiner for asynchronous ingestion; this changes tenant data and may trigger analysis processing.
How the CallMiner connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect CallMiner
Choose OAuth Access Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect CallMiner securely
Use the connection method that fits your account and grant only the access the workflow needs.
- OAuth Access Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
CallMiner connector questions
- What can Okou do with CallMiner?
- Connect CallMiner to inspect ingestion metadata and submit text transcripts to the Eureka conversation analytics platform. Documented actions include: Read the CallMiner ingestion metadata configuration for the connected Eureka tenant. Submit text transcripts and metadata to CallMiner for asynchronous ingestion; this changes tenant data and may trigger analysis processing.
- How do I connect CallMiner to Okou?
- Connect CallMiner using OAuth Access Token. The connection controls which supported actions a workflow can use.
- Can CallMiner run in an automated workflow?
- Yes. After it is connected, supported CallMiner actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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