Front connector for Okou
Connect Front to search and inspect shared-inbox conversations, contacts, messages, inboxes, teams, teammates, tags, and other read-only Core API resources.
Communication · API Token
Use Front in Okou
Use Front or Frontapp Core API read-only access to search and inspect conversations, messages, contacts, inboxes, teams, teammates, tags, and related customer-operations data.
Once connected, supported Front actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Front
- Read Front company account records.
- Read existing Front analytics exports and reports.
- Read Front attachment content.
- Read Front channel configuration.
- Read comments and discussion replies in Front.
- Read Front contacts and contact relationships.
- Read Front custom-field definitions.
- Read Front conversation events.
How the Front connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Front
Choose API Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Front securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Front connector questions
- What can Okou do with Front?
- Connect Front to search and inspect shared-inbox conversations, contacts, messages, inboxes, teams, teammates, tags, and other read-only Core API resources. Documented actions include: Read Front company account records. Read existing Front analytics exports and reports.
- How do I connect Front to Okou?
- Connect Front using API Token. The connection controls which supported actions a workflow can use.
- Can Front run in an automated workflow?
- Yes. After it is connected, supported Front actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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