Modem connector for Okou
Connect Modem to search product feedback and manage organization-scoped topics, people, companies, channels, and conversation groups.
Sales & operations · Organization API Key
Use Modem in Okou
Use Modem to search product feedback, inspect topics and conversation groups, read unified people and company profiles, inspect channels, and explicitly manage organization-scoped records.
Once connected, supported Modem actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Modem
- Read source channels and their message counts.
- Read companies, aggregated statistics, activity, history, and linked identities.
- Read conversation groups for a company or person.
- Link external platform records to people and companies; matching may create or update associations.
- Read the organization associated with the current API key.
- Read people, profile statistics, history, identities, and source statistics.
- Read topics, filters, related groups, history, and participating people.
- Create, update, merge, and associate people with companies; these operations change organization data.
How the Modem connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Modem
Choose Organization API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Modem securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Organization API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Modem connector questions
- What can Okou do with Modem?
- Connect Modem to search product feedback and manage organization-scoped topics, people, companies, channels, and conversation groups. Documented actions include: Read source channels and their message counts. Read companies, aggregated statistics, activity, history, and linked identities.
- How do I connect Modem to Okou?
- Connect Modem using Organization API Key. The connection controls which supported actions a workflow can use.
- Can Modem run in an automated workflow?
- Yes. After it is connected, supported Modem actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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