Olark connector for Okou
Connect Olark to control the live chat widget and read or update visitor details.
Communication · API Token / Site ID
Use Olark in Okou
Olark JavaScript API for controlling a live-chat widget and reading or updating visitor details.
Once connected, supported Olark actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Olark
- Read the current visitor details exposed by the Olark JavaScript API.
- Send a notification to an Olark operator; this creates an internal chat communication.
- Show, hide, expand, or minimize the Olark chatbox for the current page.
- Apply documented page-level Olark configuration or targeting rules.
- Update the current visitor's name, email, phone number, nickname, or custom fields.
- Change the current chat's operator group or visitor status.
- Send a message to the visitor as an Olark operator; this creates an external chat communication.
How the Olark connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Olark
Choose API Token / Site ID.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Olark securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Token / Site ID
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Olark connector questions
- What can Okou do with Olark?
- Connect Olark to control the live chat widget and read or update visitor details. Documented actions include: Read the current visitor details exposed by the Olark JavaScript API. Send a notification to an Olark operator; this creates an internal chat communication.
- How do I connect Olark to Okou?
- Connect Olark using API Token / Site ID. The connection controls which supported actions a workflow can use.
- Can Olark run in an automated workflow?
- Yes. After it is connected, supported Olark actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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