ServiceNow connector for Okou
Connect your ServiceNow instance to query and update incidents, change requests, the CMDB, and any other table via the Table API.
Engineering · API Key
Use ServiceNow in Okou
ServiceNow Table API for ITSM, incidents, change requests, and CMDB.
Once connected, supported ServiceNow actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with ServiceNow
- List Incidents
- Get a Single Incident
- Create an Incident
- Update an Incident
- List Change Requests
- Create a Standard Change
- Look Up a User by Email
- Query CMDB Configuration Items
How the ServiceNow connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect ServiceNow
Choose API Key.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect ServiceNow securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Key
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
ServiceNow connector questions
- What can Okou do with ServiceNow?
- Connect your ServiceNow instance to query and update incidents, change requests, the CMDB, and any other table via the Table API. Documented actions include: List Incidents. Get a Single Incident.
- How do I connect ServiceNow to Okou?
- Connect ServiceNow using API Key. The connection controls which supported actions a workflow can use.
- Can ServiceNow run in an automated workflow?
- Yes. After it is connected, supported ServiceNow actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
More engineering connectors
Explore other connectors in the same product category.
Shortcut
Connect Shortcut to inspect and manage workspace stories, epics, objectives, iterations, documents, teams, workflows, and integrations.
Sentry
Connect your Sentry account to access error tracking and project data.
SignPath
Connect SignPath to inspect software projects, signing policies, certificates, signing requests, and code-signing audit data.
