Trengo connector for Okou
Connect Trengo to read support tickets, contacts, help-center categories, ticket messages, and reporting data.
Communication · Personal Access Token
Use Trengo in Okou
Trengo read-only support API for tickets, contacts, help-center categories, ticket messages, and reporting.
Once connected, supported Trengo actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Trengo
- Read Trengo help-center categories and their translations.
- Read Trengo support tickets visible to the connected user.
- Read messages and participant metadata for Trengo tickets.
- Read Trengo customer contact records.
- Read Trengo ticket, user, and agent reporting data.
How the Trengo connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Trengo
Choose Personal Access Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Trengo securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Personal Access Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Trengo connector questions
- What can Okou do with Trengo?
- Connect Trengo to read support tickets, contacts, help-center categories, ticket messages, and reporting data. Documented actions include: Read Trengo help-center categories and their translations. Read Trengo support tickets visible to the connected user.
- How do I connect Trengo to Okou?
- Connect Trengo using Personal Access Token. The connection controls which supported actions a workflow can use.
- Can Trengo run in an automated workflow?
- Yes. After it is connected, supported Trengo actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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