UserVoice connector for Okou
Connect UserVoice to analyze and manage customer feedback, ideas, users, product features, insights, and workspace configuration.
Sales & operations · API Token
Use UserVoice in Okou
Use the UserVoice Admin API to inspect and manage customer feedback, ideas, comments, users, external accounts, product features, insights, teams, permissions, and workspace configuration.
Once connected, supported UserVoice actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with UserVoice
- Read suggestions, comments, notes, labels, supporters, status updates, moderation state, activity, and merge recommendations.
- Read users, external users and accounts, feedback atoms and records, and NPS ratings.
- Read product features, feature statuses, product areas, and feature audit data.
- Read impact reports, importance data, segments, segmented values, and saved views.
- Read attachment metadata and reusable attachment tokens. This sensitive capability is not allowed by default.
- Read UserVoice permission records, teams, and forum invitations.
- Read feedback connector configuration, including reusable JSON authentication settings. This sensitive capability is not allowed by default.
- Read forums, categories, custom fields, public and internal statuses, and related feedback taxonomy.
How the UserVoice connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect UserVoice
Choose API Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect UserVoice securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
UserVoice connector questions
- What can Okou do with UserVoice?
- Connect UserVoice to analyze and manage customer feedback, ideas, users, product features, insights, and workspace configuration. Documented actions include: Read suggestions, comments, notes, labels, supporters, status updates, moderation state, activity, and merge recommendations. Read users, external users and accounts, feedback atoms and records, and NPS ratings.
- How do I connect UserVoice to Okou?
- Connect UserVoice using API Token. The connection controls which supported actions a workflow can use.
- Can UserVoice run in an automated workflow?
- Yes. After it is connected, supported UserVoice actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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