Chaport connector for Okou
Connect Chaport to manage live-chat operators, visitors, conversations, messages, and webhooks.
Communication · Access Token
Use Chaport in Okou
Chaport REST API for live-chat operators, visitors, chats, transcripts, messages, and webhook subscriptions.
Once connected, supported Chaport actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Chaport
- Read the account and operator identity associated with the access token.
- Create Chaport operators.
- List visitors and read visitor profiles.
- Read visitor chats, transcripts, and individual chat events.
- Create webhook subscriptions that deliver events to an external URL.
- List operators and read operator profiles and presence.
- Update visitor identity, contact, consent, and custom data.
- Update a visitor's current or most recent chat.
How the Chaport connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Chaport
Choose Access Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Chaport securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Access Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Chaport connector questions
- What can Okou do with Chaport?
- Connect Chaport to manage live-chat operators, visitors, conversations, messages, and webhooks. Documented actions include: Read the account and operator identity associated with the access token. Create Chaport operators.
- How do I connect Chaport to Okou?
- Connect Chaport using Access Token. The connection controls which supported actions a workflow can use.
- Can Chaport run in an automated workflow?
- Yes. After it is connected, supported Chaport actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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