Hiver Omni connector for Okou
Connect Hiver Omni to inspect shared inboxes, users, tags, conversations, and messages, and update tags and conversation assignments, status, or tags.
Communication · API Token
Use Hiver Omni in Okou
Hiver Omni API for shared inboxes, users, tags, conversations, and messages.
Once connected, supported Hiver Omni actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Hiver Omni
- List Hiver Omni shared inboxes.
- List users assigned to a Hiver Omni shared inbox.
- List tags in a Hiver Omni shared inbox.
- List Hiver Omni conversations in a shared inbox.
- List messages in a Hiver Omni conversation.
- Create or update tags in a Hiver Omni shared inbox.
- Update Hiver Omni conversation assignment, status, or complete tag list.
How the Hiver Omni connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Hiver Omni
Choose API Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Hiver Omni securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Hiver Omni connector questions
- What can Okou do with Hiver Omni?
- Connect Hiver Omni to inspect shared inboxes, users, tags, conversations, and messages, and update tags and conversation assignments, status, or tags. Documented actions include: List Hiver Omni shared inboxes. List users assigned to a Hiver Omni shared inbox.
- How do I connect Hiver Omni to Okou?
- Connect Hiver Omni using API Token. The connection controls which supported actions a workflow can use.
- Can Hiver Omni run in an automated workflow?
- Yes. After it is connected, supported Hiver Omni actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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