Re:amaze connector for Okou
Connect Re:amaze to read and manage customer support conversations, contacts, messages, help articles, response templates, staff, reports, satisfaction ratings, and status-page incidents.
Communication · API Token
Use Re:amaze in Okou
Use the Re:amaze API for customer-support conversations, messages, contacts, Help Articles, response templates, reports, staff, satisfaction ratings, and status-page incidents.
Once connected, supported Re:amaze actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Re:amaze
- Read Re:amaze Help Articles, including published, draft, internal, and topic-scoped article lists.
- Read Re:amaze brand channels and channel configuration.
- Read account-level Re:amaze customer contacts.
- Read all notes attached to a Re:amaze contact.
- Read Re:amaze brand conversations and individual conversation details.
- Read Re:amaze messages across a brand or within a specific conversation.
- Read Re:amaze volume, response-time, staff, tag, and channel-summary reports.
- Read Re:amaze response templates and individual templates.
How the Re:amaze connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Re:amaze
Choose API Token.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Re:amaze securely
Use the connection method that fits your account and grant only the access the workflow needs.
- API Token
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Re:amaze connector questions
- What can Okou do with Re:amaze?
- Connect Re:amaze to read and manage customer support conversations, contacts, messages, help articles, response templates, staff, reports, satisfaction ratings, and status-page incidents. Documented actions include: Read Re:amaze Help Articles, including published, draft, internal, and topic-scoped article lists. Read Re:amaze brand channels and channel configuration.
- How do I connect Re:amaze to Okou?
- Connect Re:amaze using API Token. The connection controls which supported actions a workflow can use.
- Can Re:amaze run in an automated workflow?
- Yes. After it is connected, supported Re:amaze actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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