← Back to connectors

Tidio connector for Okou

Connect Tidio to manage contacts, conversations, tickets, operators, and Lyro data.

Communication · OpenAPI Client Credentials

Use Tidio in Okou

Tidio OpenAPI for contacts, customer conversations, tickets, operators, departments, and Lyro data sources.

Once connected, supported Tidio actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.

What you can do with Tidio

  • Read project departments.
  • Read a contact's viewed-page history.
  • Read a contact's conversation messages.
  • Read tickets, tags, and custom-field definitions.
  • Create or update Lyro knowledge data sources.
  • Create or update Lyro recommendation products.
  • Read project operators.
  • Read contacts and contact-property definitions.

How the Tidio connector works

A connected service becomes one permissioned step in the work you hand off.

  1. 1

    Connect Tidio

    Choose OpenAPI Client Credentials.

  2. 2

    Choose the work

    Use only the supported actions your workflow needs.

  3. 3

    Run it your way

    Start it once, schedule it, or attach an event trigger.

Connect Tidio securely

Use the connection method that fits your account and grant only the access the workflow needs.

  • OpenAPI Client Credentials

Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.

Tidio connector questions

What can Okou do with Tidio?
Connect Tidio to manage contacts, conversations, tickets, operators, and Lyro data. Documented actions include: Read project departments. Read a contact's viewed-page history.
How do I connect Tidio to Okou?
Connect Tidio using OpenAPI Client Credentials. The connection controls which supported actions a workflow can use.
Can Tidio run in an automated workflow?
Yes. After it is connected, supported Tidio actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.

More communication connectors

Explore other connectors in the same product category.