Tiledesk connector for Okou
Connect Tiledesk to inspect projects, conversations, messages, agents, chat configuration, knowledge bases, bots, and support analytics through the official REST API.
Communication · Email and Password
Use Tiledesk in Okou
Tiledesk REST API for reading live-chat projects, conversations, messages, agents, chat configuration, knowledge bases, chatbots, leads, and analytics.
Once connected, supported Tiledesk actions can become steps in a reusable workflow alongside the other services your team uses. Run the workflow once, on a schedule, or when an event starts it.
What you can do with Tiledesk
- Read projects, agent availability, and operating-hours status.
- Read project team membership and teammate records.
- Read activity records for a Tiledesk project.
- Read request and message support analytics.
- Read project chatbot definitions without exporting configuration.
- Read project canned responses.
- Read knowledge-base contents, namespaces, and unanswered questions.
- Read project leads.
How the Tiledesk connector works
A connected service becomes one permissioned step in the work you hand off.
- 1
Connect Tiledesk
Choose Email and Password.
- 2
Choose the work
Use only the supported actions your workflow needs.
- 3
Run it your way
Start it once, schedule it, or attach an event trigger.
Connect Tiledesk securely
Use the connection method that fits your account and grant only the access the workflow needs.
- Email and Password
Connector access is controlled per service and per action, so a workflow does not need broader access than the work you ask it to do.
Tiledesk connector questions
- What can Okou do with Tiledesk?
- Connect Tiledesk to inspect projects, conversations, messages, agents, chat configuration, knowledge bases, bots, and support analytics through the official REST API. Documented actions include: Read projects, agent availability, and operating-hours status. Read project team membership and teammate records.
- How do I connect Tiledesk to Okou?
- Connect Tiledesk using Email and Password. The connection controls which supported actions a workflow can use.
- Can Tiledesk run in an automated workflow?
- Yes. After it is connected, supported Tiledesk actions can run in reusable Okou workflows on demand, on a schedule, or from an event trigger.
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